Ajarn Forum - Living and Teaching In Thailand - View Single Post

baden511 · 26th July 2008, 22:27

I'm here to give some information about my experience with Buddy Broadband. You've probably already guessed they're not my buddies anymore, in fact the thoughts of what I'd like to do whoever administers that sorry-excuse for a company are pretty unbuddylike right now.

Anyway, before I start I want to preempt any of you out there who are tempted to respond with -'oh but what if you're just a competitor who wants to harm this company for your own benefit etc. etc.' by making it clear: I'm not interested, save your typing for someone who cares. Really. I'm not in the mood for any conspiracy theorists.

In any case, I'm not touting for any internet company, for all I know they're all just as bad as Buddy. Buddy happen to be the only ones I've tried. And if any of you after reading this still want to join them, be my guest, it's your life.

In short, I'm putting this out there not for my benefit, not even to take revenge for the nonsense this company has put me through but because somehow I feel enough empathy to try to prevent others from having to go through what I did.

To make a long story short, Buddy Broadband or to be more specific, my Buddy Broadband service is rubbish, absolute and utter rubbish. I signed up for their 1 megabyte service and speedtested it (speedtest.net- feel free to check your own bandwidth, it's easy and fun - or painful as the case may be) regularly. I never got 1 megabyte. Never. Sometimes it got up close enough for me to hope, but that was on rare occasions. My average speed has been somewhere in the region of 200-300 download and well less than 100 upload. According to my latest real-player test, I have the speed of a 28.8k modem. It basically means, all video is out and most audio too. I can send email sure, but I can't use youtube or even listen to a radio stream sometimes. Often even news websites take interminably long to load. So, in short I've been paying for broadband and getting dial-up.

Of course I called them regulary, hoping that this was a fixable problem and I got all the reassurances that it would be dealt with etc... temporary issue.. blah blah blah. Nothing changed in two months. So polite, so nice, so utterly and frustratingly ineffective. I've given up and asked them to take the whole thing away. I've signed up for six months but as far as I'm concerned they're in breach of contract; my contract says 1 megabyte bandwidth, I barely get 20% of that on average, however I don't know exactly where I stand legally. I'll keep you updated if you're interested.

Long and short of it is in the title really, this company is poison. If anybody has got any better alternatives, I'd love to hear.

26th July 2008, 22:27	#1 (permalink)
baden511 baden511 is..... New Member Join Date: Jul 2008 Posts: 6 vCash: 500 Rep Power: 0	Buddy Broadband is Poison I'm here to give some information about my experience with Buddy Broadband. You've probably already guessed they're not my buddies anymore, in fact the thoughts of what I'd like to do whoever administers that sorry-excuse for a company are pretty unbuddylike right now. Anyway, before I start I want to preempt any of you out there who are tempted to respond with -'oh but what if you're just a competitor who wants to harm this company for your own benefit etc. etc.' by making it clear: I'm not interested, save your typing for someone who cares. Really. I'm not in the mood for any conspiracy theorists. In any case, I'm not touting for any internet company, for all I know they're all just as bad as Buddy. Buddy happen to be the only ones I've tried. And if any of you after reading this still want to join them, be my guest, it's your life. In short, I'm putting this out there not for my benefit, not even to take revenge for the nonsense this company has put me through but because somehow I feel enough empathy to try to prevent others from having to go through what I did. To make a long story short, Buddy Broadband or to be more specific, my Buddy Broadband service is rubbish, absolute and utter rubbish. I signed up for their 1 megabyte service and speedtested it (speedtest.net- feel free to check your own bandwidth, it's easy and fun - or painful as the case may be) regularly. I never got 1 megabyte. Never. Sometimes it got up close enough for me to hope, but that was on rare occasions. My average speed has been somewhere in the region of 200-300 download and well less than 100 upload. According to my latest real-player test, I have the speed of a 28.8k modem. It basically means, all video is out and most audio too. I can send email sure, but I can't use youtube or even listen to a radio stream sometimes. Often even news websites take interminably long to load. So, in short I've been paying for broadband and getting dial-up. Of course I called them regulary, hoping that this was a fixable problem and I got all the reassurances that it would be dealt with etc... temporary issue.. blah blah blah. Nothing changed in two months. So polite, so nice, so utterly and frustratingly ineffective. I've given up and asked them to take the whole thing away. I've signed up for six months but as far as I'm concerned they're in breach of contract; my contract says 1 megabyte bandwidth, I barely get 20% of that on average, however I don't know exactly where I stand legally. I'll keep you updated if you're interested. Long and short of it is in the title really, this company is poison. If anybody has got any better alternatives, I'd love to hear. Last edited by baden511; 26th July 2008 at 22:41.