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Mouthing Off

Posted 1st June 2008 at 20:52 by Bangkok Phil
Updated 1st June 2008 at 21:13 by Bangkok Phil
I've always hated the word 'blog'. What's wrong with the word 'diary'? It's like I keep telling the girls at my regular Starbucks - you can come up with as many fancy Italian names as you want, but no three words will ever express the dimensions of a hot beverage quite like small, medium and large.

I filled in an official complaint form at Tesco Lotus today because it took me 37 minutes to queue up at the checkout and put my goods into a shopping trolley. To me that's completely unreasonable. At least Tesco's did recognize there was a problem judging by the number of staff frantically rushing around with walkie-talkies and worried expressions. I wanted to point out that there were in fact more people running around with walkie talkies bemoaning the lack of checkout girls, than there were checkout girls. I fear it would have all fallen on stony ground though. So I filled out the customer complaints form and put it in the customer service girl's plastic box with the other three complaint forms. I desperately wanted to see if the other three complaints were from foreigners - because Thais never complain - but the customer service girl wouldn't allow me access to her box. Which has rather been the story of my life. Kyak kyak fnurr fnurr (Viz readers will get it)

I'm going back to England on Friday and I can't decide whether to do a day trip to Bath or Chester. I've done a search on Google images and Bath looks like a mix of sweeping Georgian crescents and old roman ampitheatres, whereas Chester looks like a load of half-timbered buildings housing retail outlets on the ground floor that all fall into the 'everything's a pound' and 'poundstretcher' category.

Just watched a terrific half-hour documentary about Edwyn Collins of Orange Juice fame. In 2005 Edwyn suffered two major strokes and spent six months in hospital. The last two years have been spent learning how to read, write, walk and speak. sadly, he'll probably never play the guitar again.
Edwyn was a great looking guy in the 80s, a real indie label icon. It was a very sad program indeed. None of us know what's just around the corner. We're all just one trauma away from disaster. Get well soon mate!

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Total Comments 13

Comments

Old
naboo's Avatar
Careful what you post about Tesco, they'll probably take you to court.... I've not been back since a very bad customer service experience led me to telling the supervisor if she didn't open another check out or take my cash there and then, I'd walk out with the ironing board without paying. She refused, so I walked out, with the ironing board. I think that makes me one up on Tesco.
Posted 1st June 2008 at 21:16 by naboo naboo is offline
Old
Bangkok Phil's Avatar
It's important to keep some of these retail giants on their toes. I've been to the Tesco Lotus head office on Phattanakrn Road (it may have moved now) several times. As soon as you walk in, there's this huge perspex stats board mounted on the wall with stuff like 'average amount of money spent per customer' 'number of times per month average customer visits store' etc etc. Everything smacks of arrogance and a smug 'aren't we just doing bloody great'
I bet they haven't got 'average length of time customer spends at the fuckin' checkout up there'
Posted 1st June 2008 at 21:23 by Bangkok Phil Bangkok Phil is offline
Old
zehner's Avatar
you seen the episode of "curb your enthusiasm" where larry goes postal about the coffee types?

very funny
Posted 1st June 2008 at 22:11 by zehner zehner is offline
Old
discus2000's Avatar
vote with yer feet, mate, vote with yer feet...
Posted 2nd June 2008 at 02:56 by discus2000 discus2000 is offline
Old
LDMA's Avatar
Diaries...good grief.....

Posted 2nd June 2008 at 06:19 by LDMA LDMA is offline
Old
Topper's Avatar
Out of curiousity, what did you get at Tesco's that was worth standing in line for 37 minutes for? Free computer, TV or something?
Posted 2nd June 2008 at 16:54 by Topper Topper is offline
Old
Cawphad Guy's Avatar
Why do we refer to it as 'Tesco's', what is Tesco possessing?

We don't say 'Carrefour's' or 'Tops's'.


BP, I know Chester very well, can give you a lowdown if you want.
Posted 2nd June 2008 at 20:09 by Cawphad Guy Cawphad Guy is offline
Old
LDMA's Avatar
That's quite a British thing actually....almost like an implied "place" is being suggested...

Tesco's (place)
Posted 2nd June 2008 at 20:43 by LDMA LDMA is offline
Old
Cawphad Guy's Avatar
It's weird though, my mum will say a sentence like 'Did you know that there is a Tesco's there?'
Posted 2nd June 2008 at 20:50 by Cawphad Guy Cawphad Guy is offline
Old
Bangkok Phil's Avatar
Out of curiousity, what did you get at Tesco's that was worth standing in line for 37 minutes for? Free computer, TV or something?

No, just the weekly shopping. Well, it did include 14 pairs of boxer shorts. Tesco do quite a nice boxer short for 69 baht.
Posted 2nd June 2008 at 21:06 by Bangkok Phil Bangkok Phil is offline
Old
Topper's Avatar
28 boxers?

Irritable bowel syndrome?

(Notice I didn't mention the age "thing")
Posted 2nd June 2008 at 23:39 by Topper Topper is offline
Old
kikiat's Avatar
^lol

what I've noticed in Tesco's is when it gets quieter less and less check outs are open and you still end up standing in a bloody line, 30 odd freaking check outs, and never more than half of them open at one time.(sometimes as little as 5)

Also people buying stuff in bulk, instead of just giving the girl one of the item and then just tell her I've got 5 dozen of 'em, (and she would be able to simply lean over and check) they insist on putting every single item on the freaking belt and want a plastic bag around it, then put back in another trolley
Posted 5th June 2008 at 23:01 by kikiat kikiat is offline
Old
TESCO stands for
Teaching English Suckers Cueing Options
Posted 16th June 2008 at 19:29 by dr.joe.watson dr.joe.watson is offline
 
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