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Thread: International phone call nightmare

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    A fine mess Array Fleabag's Avatar
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    International phone call nightmare

    It's not the costs, it's not bureaucracy and call centre employees, it's purely and simply that NOTHING CONNECTS.


    I am trying to use an iPhone with a pay-as-you-go sim from AIS One-Two-Call.

    The leaflet that came with the sim says:
    Premium IDD press 005 COUNTRY CODE AREA CODE PHONE NUMBER <dial key>
    Standard IDD press 00500 COUNTRY CODE AREA CODE PHONE NUMBER <dial key>

    How difficult should it be? "Kar tort ka..."

    I've tried dialling to a landline and a mobile number, no difference.

    Calling AIS Customer Service on 02 271 9000 gave me the revelation:
    00500 country destination without 1st zero!

    Nevermind, it's still "Kar tort ka..."

    They even sent me an automated sms so if my ears are malfunctioning my eyes must be too.

    Of course, the "destination without the first zero" is not mentioned anywhere here:
    One-2-Call : Prepaid Mobile Phone Operator ??????????????????????????????????????????

    The UK dialling code is 00 44, so let's say the number in the UK I want to reach is 07654 321000. I must remove the zero from the destination to call the standard international rate to the number above it should be like so: 00500 00 44 7654321000.

    It doesn't matter if I use 00500 or 005 for the premium, or indeed other numbers I've seen across the net for cheaper calling because NOTHING CONNECTS EVER.

    What the heck am I doing wrong?



    I have to make an important call to the UK, and though I usually stay in touch with family online it would be nice to be in touch with them via the phone as well, for instance, in the case of an emergency where someone is not online.

    If there's anyone here who successfully calls the UK from One-Two-Call please tell me what numbers you dial before the personal number so I can just get on with it.

    Cheers

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    bet
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    The two zeros in front of 44 are not required. 00 gets you an international line out of the UK. To get a call out of Thailand to UK the standard is 001 44 and then the local number without the leading 0.

    Replace the 001 with 00whatever for the deals. I normally use 009 0r 007 depending on the offers.

    For the 005 calling 0xxxxxxxx it would be 005 44 xxxxxxxx.
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    dis member Array zeusbheld's Avatar
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    tried skype? skype on my laptop is easier and clearer than any call i've ever made on a mobile phone. the sound is better too because the speakers (or headphones, if i don't want to drive My Intended batshit) are much higher quality than any mobile phone speaker i've heard (size matters).
    Imodium can't stop me.

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    Tiny Bubbles Array Don Ho's Avatar
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    ^You can also use Skype on your smart phone. Their rates to call a land line or cell phone are a little higher than the pre-paid cards but it's a good option to have.
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    A fine mess Array Fleabag's Avatar
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    Yea some family members have Skype but others don't.

    Quote Originally Posted by bet View Post
    The two zeros in front of 44 are not required. 00 gets you an international line out of the UK. To get a call out of Thailand to UK the standard is 001 44 and then the local number without the leading 0.

    Replace the 001 with 00whatever for the deals. I normally use 009 0r 007 depending on the offers.

    For the 005 calling 0xxxxxxxx it would be 005 44 xxxxxxxx.
    Thanks for the info but I'm still having the problem. So here's that example UK (mobile) number: 07654 321000

    If I understand correctly, to call this number I should dial: 001 44 7654 321000, or for One-Two-Call: 005 44 7654 321000



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    better a tosser than .... Array manned-rake's Avatar
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    Looks like you're missing an area code.
    "It is difficult to get a man to understand something, when his _________ depends upon his not understanding it!"

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    A fine mess Array Fleabag's Avatar
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    I shouldn't need one if it's a mobile number though, should I?

    Tomorrow I'll try a landline one again.

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    better a tosser than .... Array manned-rake's Avatar
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    Maybe not. How about a mobile code and then the 10 digit number? After the exit and country code of course.

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    Regular User Array
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    Quote Originally Posted by russellsimpson

    Why on earth would you use a telephonic devise for this in any case?


    I'm not saying you are wrong to do so, but jeez.


    Seems that a letter would do just as well in the corkumstances.


    Just my take.
    .....

    ---Update---

    Quote Originally Posted by russellsimpson

    I tellephomed a lady friend once and sghe said 'whose apeaking@

    I said 'me who do you think+

    Some people.
    ---Update---


    Quote Originally Posted by russellsimpson

    I tellephomed a lady friend once and sghe said 'whose apeaking@<br><br>I said 'me who do you think+<br><br>Some people.



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    connoisseur of empathy Array cluezo's Avatar
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    Thick as mud

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    Quote Originally Posted by Fleabag View Post
    from AIS One-Two-Call
    There's your first problem. ;-)

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    A fine mess Array Fleabag's Avatar
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    Any recommendations for a better pay-as-you-go sim?

    My Chinese colleague said there was a good one for cheap overseas calling so last night we went to the phone shop and got told it must be one sold in farang areas like Pattaya and that it's not available in the village

  14. #13
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    Do you have access to WiFi? Do the people on the receiving end?

    Do you have a smartPhone? Do the people on the receiving end?

    Use any of the number of VOIP phone systems (skype being one of them),and calls between each other are free of charge.

    I use a system I built myself, and configured it so calls to my most frequent destinations are absolutely free of charge, and calls to new international destinations are lower than most pre-pay cards, usually 1 cents (US) per minute (I pay 0.8 cents per minute to Hong Kong mobile numbers, for example).

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    Senior Member Array Warhammer820's Avatar
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    Skype World is just $15 a month for unlimited calling. I call people in Thailand and China on their cell phones from Skype.

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    A fine mess Array Fleabag's Avatar
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    Quote Originally Posted by Cthulhu View Post
    Do you have access to WiFi? Do the people on the receiving end?

    Do you have a smartPhone? Do the people on the receiving end?

    Use any of the number of VOIP phone systems (skype being one of them),and calls between each other are free of charge.

    I use a system I built myself, and configured it so calls to my most frequent destinations are absolutely free of charge, and calls to new international destinations are lower than most pre-pay cards, usually 1 cents (US) per minute (I pay 0.8 cents per minute to Hong Kong mobile numbers, for example).
    Yeah the problem here is that some of my family members don't necessarily have smart phones, much ability to set up wifi or are too damn lazy to make the effort to use Skype. My father, for instance, is in an isolated location in a village with poor internet coverage at the same time as being a bit of a technophobe, so email or telephone it pretty much has to be.

    Quote Originally Posted by Warhammer820 View Post
    Skype World is just $15 a month for unlimited calling. I call people in Thailand and China on their cell phones from Skype.
    Yeah, my step brother uses it and is passionate about it but I need to be able to make international calls anyway.

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