Many months ago now, after a big lightening strike and power failure, my desktop computer stopped making the LAN link with my TRUE ADSL modem (the white and green one, not the old black one). I have the green ADSL link light, but not the red LAN link light, and I keep getting a range of error messages (mostly 678) when trying to connect. I have installed the modem on my second desktop and it won't make the LAN link either. The strange thing is that it works fine on my work laptop.
I have been to TRUE about 5 times, including carting the computer and modem up there and they can't fix it. The manufacturer's technicians (bloody HP) have looked at it and can't work it out, and the bloke at the PC Service shop in Fortune spent a whole day trying to fix it but didn't get anywhere (BTW he didn't charge me because he couldn't fix it which I thought was very good).
The advice I got was to buy a USB ADSL modem. So 1500 baht later I'm buggered if I can work out how to use it to connect to TRUE. Got the user name and password right, but I think it is a problem with number it's calling (calling 0000). This is giving me a massive brain tumour so any advice would be appreciated.
cheers
Hi Wayne
if you go to connections, right click / change settings on the new one you want to make, there should be a space for the phone number its supposed to dial.
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Hi Wayne
Thanks Bluff, anyone remember the number?there should be a space for the phone number its supposed to dial.
did it not come with the original password and log in details?
I think what I need is the vci number or phone number. The modem from True (the white LAN one) has an installation disk which includes a "dialer" which sets itself up automatically upon installing the modem and one just has to enter username and password, cannot see where it dials into- so dunno the number. I recall the old black USB modem from True had a number, anyone know what that is?
I've checked the web pages from True to find the vci/phone number but so far no luck whatsoever. Customer service is friggin useless. Well, that is if you can get through to them.
vci if i remember in the UK was 0,38
hope that helps
E
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For True:
VPI = 0
VCI = 100
And, set the encapsulation to PPPoE, and the multiplexing setting to LLC-based.
Just installed a new LAN card, the onboard one seem buggered by the lightening strike, and now have everything running through a router and all 4 computers in my house are connected to it (LAN my desktop on the third floor, the missus' computer on the second, desktop on the ground floor, and a line for me to plug the notebook into while sitting in front of the TV). Seems so much more reliable than wireless and the speeds are so much faster than the TRUE issued modem for some reason, router cost 2700 baht, cables 400 baht, the bloke to do it 1500 baht, all going very well - finally
With TRUE connections, the phone buffer they supply is crucial...
What the hell is thatWith TRUE connections, the phone buffer they supply is crucial...
_________________I am not happy with my speed at times.
Too long in Exile, too long not singing my song.
Too long like a rolling stone, Too long in exile
Too long in Exile, baby you just arent my friend.
Too long in Exile my friend, Baby you can never go home again.
The 'buffer' that TRUE supplies is extremely important.Originally Posted by aging one
What the hell is thatWith TRUE connections, the phone buffer they supply is crucial...
_________________
If you are using an upstairs connection, the buffer must be installed on the downstairs phone extension, otherwise there will not be 'enough pressure' to force the signal upstairs & you just simply cannot connect.
Another issue is when the telephone cable between the telephone extension & 'buffer' is swopped for some other modem cable... a very ropey signal results & transfer speed drops off substantially - often is becomes impossible to even connect to an e-mail server... all to do with signal strength...
A few things I have discovered along the way...
diaw...
Thanks a zillion mate, I can connect but now to get to hotmail is an ordeal, sounds like you solved a big problem. IOU dinner or beer, or both. :chug:
Glad to be of assistance.
diaw...
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